Cookie policy
Cookies are small text files that are sent by websites that you visit for a number of purposes, including to make those websites work, or work more efficiently, and to recognise who you are when you return there. The files are stored on your computer’s hard drive, and are read by your web browser.
You can manage your cookie preferences at any time by clicking on “Manage cookie preferences” in the footer of our website.
Alternatively, you can set your browser so that it will not accept and store any cookie, or if you have a little more time and knowledge you are able to allow only certain “trusted” sites to store cookies on your computer.
For more information visit: www.allaboutcookies.org or www.aboutcookies.org.
The tables below explain the cookies we use at Clarion Housing Group and why we use them. They also include information on the third party cookies we use and how data may be shared.
Necessary cookies
Some cookies are needed for the website to work - e.g. to remember your cookie preferences so you aren't asked to accept cookies each time you visit the website. You can’t switch these cookies off on our website. You may disable these in your browser settings, but this may affect how the website functions.
| Cookie | Usage | Duration |
|---|---|---|
| CookieControl | Set by the website to store your cookie preferences. | 90 days |
| clarion#lang | Set by the website and manages the currently selected language. | Session |
Analytics cookies
We use these cookies to track and analyse how you use our website. For example, which pages you visit, or whether you view content or download documents. We use this information to improve our online services and give you the best website experience possible through more relevant and personalised content. You can switch these cookies on or off at any time.
| Cookie | Usage | Duration |
|---|---|---|
| _dc_gtm_UA-# | Used by Google Tag Manager to control the loading of a Google Analytics script tag. | 1 day |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day |
| _gat | Used by Google Analytics to throttle request rate. | 1 day |
| _hjAbsoluteSessionInProgress | This cookie is set by HotJar and used to detect the first pageview session of a user. This is a True/False flag set by the cookie. | 30mins |
| _hjFirstSeen | This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. | Session |
| _hjSessionUser_[site ID] | Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. | 1 year |
| _hjIncludedInSessionSample | This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit. | 30mins |
| _hjSession_[site ID] | A cookie that holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session. | 30mins |
| _hjIncludedInPageviewSample | This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit. | 30mins |
Third-party cookies
We use these cookies to enable third-party services. If you don’t turn these cookies on, you may not be able to see or use elements such as Google Maps and YouTube videos on our website. If you do, we will share your cookie information with the relevant third-party service providers – this then means they can use your cookie information to provide you with personalised content on other websites. You can switch these cookies on or off at any time.
| Cookie | Usage | Duration |
|---|---|---|
| HSID, SSID, APISID, SAPISID | Set by YouTube embedded video player. Enables Google to collect user information for videos hosted by YouTube. | 21 months |
| CONSENT | Set by YouTube embedded video player. Manages YouTube cookies and consent. | 18 years |
| IDE | Set by YouTube embedded video player. Provides data for Doubleclick advertising. | 9 months |
| LOGIN_INFO | Set by YouTube embedded video player. Enables management of User Preferences. | 10 months |
| PREF | Set by YouTube embedded video player. Enables management of User Preferences. | 23 months |
| SID | Set by YouTube embedded video player. This cookie is used by Google in combination with HSID to verify a Google user account and most recent login time. | 24 months |
| SIDCC | Set by YouTube embedded video player. This is a security cookie to protect users data from unauthorized access. | 12 months |
| VISITOR_INFO1_LIVE | Set by YouTube embedded video player. This cookie is used as a unique identifier to track viewing of videos. | 2 months |
| YSC | Set by YouTube embedded video player. This cookie is used as a unique identifier to track viewing of videos. | Session |
For more information about how Clarion processes your information as a website user, please see the Clarion Housing Group privacy notice.