Update on cyber incident and disruption to services

In June, a cyber security incident caused significant disruption to our services. We encourage Clarion residents to continue to visit www.myclarionhousing.com for the latest information.

With the help of our cyber security partner and other incident response specialists, we are working hard to bring all of our systems back online and in some cases rebuild them completely. To do this in a safe and secure way will take time because of the complexity of the incident and our network. We are prioritising those systems that will enable us to better support our residents.

We are very sorry that our services continue to be disrupted. We are committed to keeping you updated and providing additional sources of support wherever possible at this time. Please refer to the full update above for further details.