Providing homes and communities
Our mission is to provide homes for those who need them most.
We've been in the business of managing social housing for more than a century, and have more than 125,000 homes across the country.
As a social landlord, we are committed to delivering for our residents and ensuring that their homes are safe, secure, and fit for purpose.
Here are some of the ways we supported our residents in 2023-24:
- £418m spent improving and maintaining our homes
- 83.8% customer satisfaction
- 1,724 people helped to secure employment
With 360,000 residents living in Clarion homes, we are a major player in the housing sector and are leading calls for more affordable housing.
Our residents enjoy subsidised rents, and we’re building more than 2,000 new homes each year – with more than 20,000 others in the pipeline.
Helping residents in 2023-24
Over 1,000
repairs done every working day
1,538
new homes built
£123.5m
social value generated
More than a landlord
Our relationship with our residents is mutually beneficial. They look after their homes and pay rent, and we deliver the services they want and need. The relationship doesn’t stop there. If residents are struggling to pay the rent, we work with them to try to find a solution.
We also provide supported housing for:
- those with learning disabilities or mental health problems
- ex-offenders and refugees
We also support Amy’s Place in East London, working alongside the Amy Winehouse Foundation. This is a recovery centre for young women aged 18-30 who have been in treatment for drug and/or alcohol addiction.
In addition, we run Kent County Council’s domestic abuse refuge service. This provides places of safety for women and children across Kent and Medway.
Social purpose
We’re a business for social purpose that exists to improve people's lives. This means any surplus we make goes towards our mission of providing homes for those who need them most.
Homes are part of a bigger picture, where we are making a difference for our residents and their communities.
Changing lives for the better
We exist for a social purpose that dates back more than a century to Victorian philanthropist William Sutton.
As a business for social purpose, we reinvest any surplus we make into our work to provide homes for those who need them most.
Our services extend far beyond providing a home. We help to improve the prospects of people and communities, in a holistic approach to supporting our residents.
We plan for future success, with a clear strategy.
“I was discussing my rent situation with Clarion and they told me about the support services they offer…as far as I was concerned they were my landlord and that was it – I didn’t know they offered this type of help.”
