Our structure

Clarion Housing Group is made up of a number of charitable and commercial subsidiaries. We do not distribute profits to shareholders but invest everything back into our social purpose. Our structure provides separate governance and oversight of all of these into three key areas:

  • Affordable housing activities - We strive to be a housing provider of choice, offering high standards of customer service and maintaining our 125,000 homes to a good standard. We manage the majority of our repairs in-house for greater control over customer satisfaction and service quality.
  • Commercial activities - This includes Latimer, our private sale and market rent company which provides well designed homes for a range of customers. Latimer also serves to isolate the risks associated with new developments from core housing association activities. Our commercial activities also include Centra, which provides a range of care and support services, including telecare and homecare to around 1,000 customers.
  • Charitable foundation activities - Through our charitable foundation we deliver one of the largest social investment programmes in the country. We support people into work, provide high-quality apprenticeships, help residents to become more financially resilient and independent and assist young people to make a better start in life.  

 

Clarion Housing Group executive team

Clare Miller, Group Chief Executive

Clare Miller

Clare is Group Chief Executive at Clarion Housing Group. She was previously Affinity Sutton’s Group Director of Governance and Compliance prior to the merger with Circle Housing to form Clarion in 2016. 

Prior to this she was an Executive Director at the Tenant Services Authority, with responsibility for housing association regulation. Clare has also worked for the Housing Corporation, where she led on the financial regulation of associations in special measures. Clare is a chartered accountant, qualifying with Coopers & Lybrand.

 

Mark Hattersley, Chief Financial Officer

Mark is Clarion Housing Group's Chief Financial Officer joining from Sovereign Housing Association where he was CFO for three years. Prior to joining Sovereign, he was Director of Finance & Infrastructure / Deputy CEO at Staffordshire University and Finance Director at Birmingham International Airport.

Caroline Romback, Group Director for Corporate Affairs

Caroline is Group Corporate Affairs Director at Clarion Housing Group and is responsible for strategy, corporate communications and public affairs, as well as the Group’s charitable foundation, Clarion Futures. She was previously Group PR & Marketing Director at Kier Group Plc, working with the FTSE 250 organisation through a five year period of acquisitive growth and change. With over 20 years of experience, she has held a number of in-house and agency roles, including in-house at WH Smith plc, as well as founding her own communications agency.

Richard Cook, Group Director of Development

Richard is Group Director of Development. He joined Clarion in February 2019 from Lendlease Europe, where he was Head of Residential and responsible for delivering 1,000 new homes per year of mixed tenure from open market to affordable.

Richard joined Lendlease in 2010 as Head of Delivery of the Design and Build contracts on the Olympic Village for London 2012. His extensive career in residential development includes senior roles at Mace and George Wimpey PLC (now Taylor Wimpey PLC).

 

 

 

 

Michelle Reynolds, Chief Operating Officer

Michelle Reynolds

Michelle was formerly Clarion’s Group Director for Commercial Services and has served on the Group Executive team since Clarion was formed in 2016. Michelle has over 25 years experience and her previous roles include directorships at Affinity Sutton and William Sutton, and Chief Executive of Aashyana, the South West's first Asian-led housing association.

As Chief Operating Officer, Michelle leads on the transformation of the Group’s customer service offer to its 360,000 residents. Michelle also has responsibility for overseeing the long-term investment plan for new homes and neighbourhoods, creating mixed communities that are desirable and fit for the future.

Ian Woosey, Chief Information Officer

Ian joined Clarion Housing Group in February 2018 as the Group’s first Chief Information Officer. Ian has worked in technology leadership, consulting and retail operations roles during his career, often leading large scale programmes. Prior to joining the Group, Ian was Chief Information Officer for the food distribution company Brakes and previously at Carpetright.

 

 

 

 

Catrin Jones, Group Director of Corporate Services

Pre-merger, Catrin joined Affinity Sutton as Director of Customer Services in 2013 having held a number of senior customer service roles in various sectors. After merger, Catrin was appointed Director of Business Transition, playing a vital role in the Group’s transformational change programme. Catrin has responsibility for a range of corporate services including HR, Facilities, Deeds, Governance, Health & Safety, Internal Audit and Legal Services.

 

 

 

 

Rob Lane, Group Commercial Director

Rob joined Clarion at the time of the merger as Director of Commercial Finance. A qualified accountant, Rob's career has included appointments in senior finance/Director roles in the Dominos Pizza Group and Network Rail Property. Rob is responsible for Clarion's subsidiary organisations - Centra, Clarion Response and Grange - as well leading Clarion’s growing private rental sector business. Rob also leads on strategic asset management, including regeneration, and the Group’s approach to future mergers and acquisitions.

 

Clarion Housing Group board

Neil Goulden, Chairman

Neil was appointed Chair of Clarion Housing Group in April 2017. Prior to that he had been Chair of the Affinity Sutton Board since joining in 2010 and became Deputy Chair of the Clarion Shadow Board on merger. Following a successful career in the leisure and hospitality industry, Neil now focusses on organisations with a social purpose.

In addition to his role at the Clarion Housing Group, he is Pro Chancellor and Chair of Governors at Nottingham Trent University and a Government Appointed member of the Horserace Betting Levy Board. He is also Vice Chair of Ambitious About Autism (an education based charity) and chairs the Finance Committee for Sue Ryder (the healthcare charity). In the commercial world Neil is Senior Independent Director on the board of Marstons plc and Chairman of Jackpot Joy Plc. He also sat on the Low Pay Commission for eight years from 2007 to 2015.

John Coghlan, Chair of Audit and Risk Committee

John is a chartered accountant and has a valuable background in financial and general management across a variety of sectors. Currently John is also Chair of the Audit Committee at Severn Trent plc, a director of Associated British Ports and Chair of its Audit Committee, and Chair of the Freight Transport Association Ireland.

Previously, John was a Director of Exel Plc for 11 years to 2006, where he was Deputy Chief Executive and Group Finance Director. Since 2006, John has been a Non-Executive Director of various publicly quoted and private equity-owned companies.

David Avery, Chair of the Clarion Housing Association Board

David has over 10 years’ experience serving on housing association boards with more than six years as Chair. Initially with Saxon Weald Homes Ltd and more recently with Peabody as Chair of their Gallions and CBHA subsidiaries. He was appointed Chair of the (Clarion) Common Housing Board in May 2017.

Previously, David has held a variety of executive and management roles in the semiconductor capital equipment industry. He was most recently President of European Operations for Novellus Systems Inc, a Fortune 500 company. David is an independent NED of Cantium Business Solutions Ltd and has been a governor of an independent school in West Sussex and a NED of an NHS Trust.

Rupert Sebag-Montefiore, Chair of Latimer

Rupert is Chair of Latimer Developments Limited. Rupert has recently retired from Savills plc where he was on the Main Board, followed by the Group Executive Board, for 21 years. Rupert is Chairman of Prime Purchase Limited, a trustee of Salisbury Arts Theatre and the Orchestra of the Age of Enlightenment and a member of the Investment Committees of Winchester College and Christ Church, Oxford.

Tania Brisby

Tania joined Circle Housing Group’s board in 2011, serving on the Audit & Risk and Remuneration & Succession Committees. Her background is in financial services in investment banking at Samuel Montagu, NatWest Group and Deutsche Bank and more recently she was a non-executive director of the Wesleyan Assurance Society. In consultancy services, she was a former director of Cardew Group, a City financial public and investor relations firm and has her own corporate advisory practice specialising in emerging markets.

In the public sector, she was seconded to manage a European Commission restructuring and privatisation programme in Eastern Europe in the 1990s and advised the NHS on commercial dispute resolution until April 2013 as Chairman of the NHS Midlands and East Competition Panel and more recently as an adviser to the NHS South East Commissioning Support Unit. She is a Tribunal Panel Member on disciplinary hearings for the Financial Reporting Council.

Sue Killen

Up until recently Sue was the Chief Executive of St John Ambulance (SJA). Before joining SJA in September 2007 she was a Director General in the Department for Transport. Previous Government roles include leading cross cutting work to tackle Drug Abuse and practical preparations for the single currency. She also worked on the privatisation of a number of major companies.

From September 2006 to June 2007 she led an independent review of children and young people’s palliative care. She has been a Board member of Addaction, the National Treatment Agency and FYF.

Greg Reed

Greg has recently been appointed Chief Executive Officer at HomeServe Membership, having previously been Chief Marketing Officer.

 

Brian Stewart OBE

Brian is a portfolio Non-Executive Director and consultant, following a career in local and regional government. He was the Chief Executive of two Scottish local authorities and the East of England Regional Assembly. He has experience as a Non-Executive Director of an NHS Foundation Trust, various charity Trustee roles and consultancy.

His current portfolio includes chairing the Sizewell C Community Forum, sitting on the HS2 Phase 2 Exceptional Hardship Scheme Panel and acting as a trustee and Vice Chair of Ormiston Families; a major regional children’s charity in East Anglia.

Clare Miller, Group Chief Executive

Clare Miller

Clare is Group Chief Executive and also leads on governance and compliance across the Group. She was previously Affinity Sutton’s Group Director of Governance and Compliance.

Prior to this she was an Executive Director at the TSA, with responsibility for housing association regulation. Clare has also worked for the Housing Corporation, where she led on the financial regulation of associations in special measures. Clare is a chartered accountant, qualifying with Coopers & Lybrand.

 

 

David Orr CBE

David is the former Chief Executive of the National Housing Federation (NHF) and spent 13 years in one of the most high profile and strategically important roles in the sector. In his time as the CEO of the NHF, David campaigned to advance the interests of housing associations at all levels of government and worked with four different prime ministers.

David has had a thirty year career in housing, which includes time as the Chief Executive of Newlon Homes and working for Centrepoint, the homelessness charity. He is a former president of Housing Europe and was previously the Chief Executive of the Scottish Federation of Housing Associations.