Our structure

Clarion Housing Group is made up of a number of charitable and commercial subsidiaries. We do not distribute profits to shareholders but invest everything back into our social purpose. Our structure provides separate governance and oversight of all of these into three key areas:

  • Affordable housing activities - We strive to be a housing provider of choice, offering high standards of customer service and maintaining our 125,000 homes to a good standard. We manage the majority of our repairs in-house for greater control over customer satisfaction and service quality.
  • Commercial activities - This includes Latimer, our private sale and market rent company which provides well designed homes for a range of customers. Latimer also serves to isolate the risks associated with new developments from core housing association activities. Our commercial activities also include Centra, which provides a range of care and support services, including telecare and homecare to around 1,000 customers.
  • Charitable foundation activities - Through our charitable foundation we deliver one of the largest social investment programmes in the country. We support people into work, provide high-quality apprenticeships, help residents to become more financially resilient and independent and assist young people to make a better start in life.  

 

Clarion Housing Group executive team

Ruth Cooke, Group Chief Executive

Ruth Cooke

Ruth Cooke joined Clarion Housing Group in April 2018 as Group Chief Executive of the country’s largest landlord with 125,000 homes nationwide.

She joins Clarion from Midland Heart where she served as Chief Executive Officer since 2012, having previously been the organisation’s Finance Director. While at Midland Heart, she transformed the organisation’s financial and operational performance, delivering significant reductions in operating costs allied with improvements in customer satisfaction. Prior to Midland Heart, Ruth, a qualified accountant and corporate treasurer, was Group Director of Resources at Knightstone Housing Association and Chief Finance Officer at Anchor Trust.

Steve Humes, Interim Chief Financial Officer

Steve Humes Interim Chief Financial Officer

Steve is Clarion Housing Group’s Interim Chief Financial Officer, with over 30 years' experience in complex, high profile organisations, most recently as Interim CFO at Nuffield health and previously at Greene King plc. He has a strong commercial and real estate background and extensive experience of leading and delivering the benefits of major change projects.

Clare Miller, Group Director of Governance & Compliance

Clare Miller

Clare leads on governance and compliance across the Group. She was previously Affinity Sutton’s Group Director of Governance and Compliance.

Prior to this she was an Executive Director at the TSA, with responsibility for housing association regulation. Clare has also worked for the Housing Corporation, where she led on the financial regulation of associations in special measures. Clare is a chartered accountant, qualifying with Coopers & Lybrand.

 

 

Neil McCall, Housing Association Chief Executive Officer

Neil Mccall

Neil is the Chief Executive Officer of the Group's housing association - Clarion Housing, the largest housing association in the country.

He has overall responsibility for the delivery of landlord services; focusing on asset management, customer services, housing management and resident involvement across our 125,000 properties.

 

 

 

 

Jonathan Cawthra, Group Director of HR & Corporate Services

Jonathan Cawthra

Jonathan is responsible for creating a culture in which all staff have the opportunity and commitment to make a real contribution to the success of Clarion Housing Group. Before joining Affinity Sutton in 2003, Jonathan held a number of senior roles at Royal Mail, latterly as Communications Director.

 

 

 

 

 

Austen Reid, Group Director of Development

Austen Reid

Austen leads Clarion’s development business with an ambition to build 50,000 homes over 10 years and a current pipeline of 12,000 homes.

He was previously the Chief Operating Officer at Circle prior to the merger with Affinity Sutton. Austen possesses significant real estate experience having held senior positions in large housing associations and Savills.

 

 

 

 

Michelle Reynolds, Group Director of Commercial Services

Michelle Reynolds

Michelle heads up the Group's commercial and charitable arms, which include Centra care and support; repairs business, Clarion Response; property management company, Grange; property exchange service, House Exchange and Clarion Futures, the Group's charitable foundation.

With over 25 years experience, Michelle's previous roles include directorships at Affinity Sutton and William Sutton, and Chief Executive of Aashyana, the South West's first Asian-led housing association.

Ian Woosey, Chief Information Officer

Ian joined Clarion Housing Group in February 2018 as the Group’s first Chief Information Officer. Ian has worked in technology leadership, consulting and retail operations roles during his career, often leading large scale programmes. Prior to joining the Group, Ian was Chief Information Officer for the food distribution company Brakes and previously at Carpetright.

 

 

 

 

 

Clarion Housing Group board

Neil Goulden, Chairman

Neil was appointed Chair of Clarion Housing Group in April 2017. Prior to that he had been Chair of the Affinity Sutton Board since joining in 2010 and became Deputy Chair of the Clarion Shadow Board on merger. Following a successful career in the leisure and hospitality industry, Neil now focusses on organisations with a social purpose.

In addition to his role at the Clarion Housing Group, he is Pro Chancellor and Chair of Governors at Nottingham Trent University and a Government Appointed member of the Horserace Betting Levy Board. He is also Vice Chair of Ambitious About Autism (an education based charity) and chairs the Finance Committee for Sue Ryder (the healthcare charity). In the commercial world Neil is Senior Independent Director on the board of Marstons plc and Chairman of Jackpot Joy Plc. He also sat on the Low Pay Commission for eight years from 2007 to 2015.

John Coghlan, Chair of Audit and Risk Committee

John is a chartered accountant and has a valuable background in financial and general management across a variety of sectors. Currently John is also Chair of the Audit Committee at Severn Trent plc, a director of Associated British Ports and Chair of its Audit Committee, and Chair of the Freight Transport Association Ireland.

Previously, John was a Director of Exel Plc for 11 years to 2006, where he was Deputy Chief Executive and Group Finance Director. Since 2006, John has been a Non-Executive Director of various publicly quoted and private equity-owned companies.

David Avery, Chair of the Common Housing Board

David has over 10 years’ experience serving on housing association boards with more than six years as Chair. Initially with Saxon Weald Homes Ltd and more recently with Peabody as Chair of their Gallions and CBHA subsidiaries. He was appointed Chair of the (Clarion) Common Housing Board in May 2017.

Previously, David has held a variety of executive and management roles in the semiconductor capital equipment industry. He was most recently President of European Operations for Novellus Systems Inc, a Fortune 500 company. David is a NED of Gen2 Property Ltd and has been a governor of an independent school in West Sussex and a NED of an NHS Trust.

Rupert Sebag-Montefiore, Chair of Latimer

Rupert is Chair of Latimer Developments Limited. Rupert has recently retired from Savills plc where he was on the Main Board, followed by the Group Executive Board, for 21 years. Rupert is Chairman of Prime Purchase Limited, a trustee of Salisbury Arts Theatre and the Orchestra of the Age of Enlightenment and a member of the Investment Committees of Winchester College and Christ Church, Oxford.

Helen Bailey, Chair of Remuneration Committee

Helen Bailey is an experienced Chief Executive who has worked in National, Local and London Government. She is currently an Adviser to iMPOWER, a consultancy which solves complex social problems through behaviour change.

Prior to joining iMPOWER Helen has been the Chief Executive of a London Borough, Director of Public Services at HM Treasury and headed up the Mayor’s Office for Policing and Crime. Helen has experience of customer services, housing and related services through overseeing direct delivery, working on service improvement and from a national policy perspective.

Tania Brisby

Tania joined Circle Housing Group’s board in 2011, serving on the Audit & Risk and Remuneration & Succession Committees. Her background is in financial services in investment banking at Samuel Montagu, NatWest Group and Deutsche Bank and more recently she was a non-executive director of the Wesleyan Assurance Society. In consultancy services, she was a former director of Cardew Group, a City financial public and investor relations firm and has her own corporate advisory practice specialising in emerging markets.

In the public sector, she was seconded to manage a European Commission restructuring and privatisation programme in Eastern Europe in the 1990s and advised the NHS on commercial dispute resolution until April 2013 as Chairman of the NHS Midlands and East Competition Panel and more recently as an adviser to the NHS South East Commissioning Support Unit. She is a Tribunal Panel Member on disciplinary hearings for the Financial Reporting Council.

Sue Killen

Up until recently Sue was the Chief Executive of St John Ambulance (SJA). Before joining SJA in September 2007 she was a Director General in the Department for Transport. Previous Government roles include leading cross cutting work to tackle Drug Abuse and practical preparations for the single currency. She also worked on the privatisation of a number of major companies.

From September 2006 to June 2007 she led an independent review of children and young people’s palliative care. She has been a Board member of Addaction, the National Treatment Agency and FYF.

Greg Reed

Greg has recently been appointed Chief Executive Officer at HomeServe Membership, having previously been Chief Marketing Officer.

 

Brian Stewart OBE

Brian is a portfolio Non-Executive Director and consultant, following a career in local and regional government. He was the Chief Executive of two Scottish local authorities and the East of England Regional Assembly. He has experience as a Non-Executive Director of an NHS Foundation Trust, various charity Trustee roles and consultancy.

His current portfolio includes chairing the Sizewell C Community Forum, sitting on the HS2 Phase 2 Exceptional Hardship Scheme Panel and acting as a trustee and Vice Chair of Ormiston Families; a major regional children’s charity in East Anglia.

Ruth Cooke, Group Chief Executive

Ruth Cooke joined Clarion Housing Group in April 2018 as Group Chief Executive of the country’s largest landlord with 125,000 homes nationwide.

She joins Clarion from Midland Heart where she served as Chief Executive Officer since 2012, having previously been the organisation’s Finance Director. While at Midland Heart, she transformed the organisation’s financial and operational performance, delivering significant reductions in operating costs allied with improvements in customer satisfaction. Prior to Midland Heart, Ruth, a qualified accountant and corporate treasurer, was Group Director of Resources at Knightstone Housing Association and Chief Finance Officer at Anchor Trust.